Refund policy

Drive Theory Return and Refund Policy

Thank you for shopping with Drive Theory. We want you to be completely satisfied with your purchase.

Returns
We offer a 30-day return policy from the date of delivery. To be eligible for a return, your item must be unused, in its original condition, with all tags attached and in its original packaging. You will also need your receipt or proof of purchase.

To initiate a return, please contact us at [email protected] with your order number and reason for return. Once approved, we will provide return shipping instructions.

Refunds
Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed to your original payment method within 10 business days. Please allow additional time for your bank or credit card company to post the refund.

Exchanges
For the fastest resolution, we recommend returning your item and placing a new order for the desired product.

Damaged or Defective Items
Please inspect your order upon delivery. If you receive a defective or damaged item, contact us immediately at [email protected] so we can evaluate the issue and make it right.

Non-Returnable Items
Sale items and gift cards are final sale and cannot be returned.

Questions?
Contact us at [email protected] for any return or refund inquiries.